Q1 2025 Product Updates: What’s New

As we head into Q2, we're excited to share an overview of the product improvements we rolled out in Q1. This post covers several impactful quality-of-life updates designed to make Amper more intuitive and powerful for your plant. In this article, we cover:

• Downtime labeling prompting via pop-up notification
• Enhanced user access control with User Permissions
• Job and Work Order filters in standard dashboards
• The ability to start a job on one machine and finish it on another
• A new Shift Inclusion filter to report on off-shift activity in custom dashboards

Let’s get into it.

Prompt downtime labeling with new pop-up in Copilot‍

Log downtime data right when it happens

To improve data accuracy and drive better downtime labeling adoption on the floor, we’ve introduced a downtime labeling pop-up notification in Copilot. When enabled, this feature prompts operators to label a downtime event as soon as it occurs.

Instead of relying on operators to proactively visit the Downtime tab, a notification will take over the Copilot screen at the start of a new downtime period. The operator must select a downtime reason before they can return to their main view.

This ensures complete downtime data and accurate reporting, so you can improve based on real-time insights (not hindsight). 

Ready to use this feature?

You can enable this notification at the machine level. Just go to Machine Settings and check the Notify Unlabeled Downtime box for each machine you want it active.

Tailor Amper access by role with User Permissions

Get more control & better security

You can now define exactly how your team uses Amper with User Permissions. Choose from four default user groups or create custom user groups that align with the way your team works.

Default user groups include:

• Admin: Full edit access to settings, reporting, and configuration
  
• User: Standard access for day-to-day operations
  
• Viewer: View-only access for leadership or support roles
  
• Non-user: No platform access, user record for activity tracking and reporting purposes 

Need something more specific? You can also build custom user groups tailored to your team. 

Ready to use this feature?

You can configure and customize permissions anytime by going to Settings → User Permissions. Have additional questions? Check out this article in the Learning Hub. 

Answer job-level questions without building a custom dashboard

Go straight to the Job (or Work Order) that matters

You can now filter by Job and Work Order in all standard dashboards. This makes it easy to home in on performance metrics for a specific job or customer order without needing to build a custom report.

Ready to use this feature?

No setup required! This filter is now available in all applicable standard dashboards. Just navigate to the dashboard you want to see. If the dashboard supports it, you’ll see Job and Work Order filters at the top of the screen. 

Start a job on one machine and finish it on another

Keep jobs moving, even when machines stop

Jobs can now be reassigned across machines, even after they’ve started. If a machine goes down or priorities shift, you can move a job to another machine and continue tracking progress seamlessly.

Ready to use this feature?

For this release, you can re-assign a job that has already been started and paused (e.g. the operator selected “Finish Later” in Copilot) to a different machine from 2 areas in the app:

1. In the scheduling tool: If a job is paused, you can drag and drop it to another machine on the schedule.

2. On the Job page: If the job is paused, you can update the assigned Machine directly from the job details.

Once reassigned, the job can be restarted and completed on the new machine. No data loss, no extra steps.

Note: We have plans to expand this functionality in a future release. 

New filter for custom dashboards: include off-shift activity

See the whole picture–even off the clock

Need to report on off-shift production or weekend work? Now you can. We’ve added a Shift Inclusion filter to Custom Reporting that lets you control how off-shift data is handled in dashboards.

The new filter options are:

• Only Scheduled Time: This is the default setting. It means the dashboard will include data only from scheduled shifts, just like it does today.
  
• Include Unscheduled Time with Uptime: Includes data from tally sheets recorded outside of scheduled shifts, but only if the tally sheet contains uptime activity.
  
• Include Everything: Includes data from all tally sheets, whether or not they're tied to a scheduled shift, and regardless of whether any uptime was recorded.
  
  

Ready to use this feature?

Add the Shift Inclusion filter to any of your custom dashboards to start reporting off-shift activity.

If you don’t currently have access to Custom Reporting, reach out to your Customer Success Manager to learn how you can upgrade your plan to unlock this feature.

Looking ahead

That’s a wrap on Q1 2025! These updates are all about making Amper a more flexible, intuitive MES. We’re excited about what’s coming next, so stay tuned for even more powerful tools in Q2!

Have feedback or questions? Reach out to your Customer Success Manager or drop us a note anytime.

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